SAP - B O Services


  • Implementation by experienced BO consultants
  • Facilitation of license & maintenance purchase optional
  • First level support compliant to BO Elite support-level
  • Certified BO Administrator 8*5 on customer site
  • BO Support team 8*5 on customer site
  • 24*7 telephone support
  • 24*7 e-mail support
  • Escalation with second level support of BO/France
  • Service level agreement
  • Resolution rates
  • Response times
  • Full support of upgrades and hot fixes
  • Weekly issue progress report delivered







    IT Services |Oil and Gas |Energy and Power |Marine Support Services |Environmental Protection Solutions
    • Mail Access
    (for employees only)